At Violetglow, operated by Signavio Innovation Private Limited, protecting your personal data is a top priority. We value your privacy and ensure every detail shared with us is handled with integrity, openness, and due care. Any data you share is used solely to support a secure and reliable shopping process.  

In this Privacy Policy, “we,” “our,” and “us” represent Signavio Innovation Private Limited, and terms like “you,” “your,” or “users” refer to individuals who access or transact on Violetglow. This policy explains our practices for collecting, storing, and utilizing user data. Your continued use of the platform signifies your acceptance of these terms. If you disagree, we advise you not to use our services.  

Information We Collect  

We gather various categories of data to better serve you and personalize your experience:  

Personal Information:  

• Your name, phone number, and email address  
• Shipping and billing addresses  
• Payment-related details required for transaction processing  

Browsing Behavior & Interactions:  

• Your on-site actions, purchase history, and product interactions  
• Navigation data across categories, pages, and promotional features  

Technical & System Data:  

• Device type, browser version, and IP address  
• Authorized geolocation data  
• Usage statistics for optimization and safety  

Why We Use Your Data  

We process your personal data for the following reasons:  

• Completing orders and offering customer service  
• Recommending items based on your preferences and visits  
• Sending updates and marketing emails, only after your consent  
• Investigating and resolving harmful or unauthorized activity  
• Meeting legal or regulatory obligations  

How We Share Information  

We never sell your personal data. However, certain data may be shared:  

• With trusted service providers like delivery agents or payment processors  
• With legal or regulatory bodies when necessary for compliance  
• With service affiliates working under confidentiality agreements for essential operations  

Cookies Technology  

To enhance your browsing journey, usage patterns, and display content suited to your interests, we employ cookies, and web beacons. Cookie preferences can be controlled in your browser settings.  

Security Measures  

We deploy advanced protection protocols such as SSL encryption, secured servers, and restricted data access to safeguard your data. While we follow best practices, no method guarantees absolute security.  

Retention of Data  

Your personal data is retained between 8 to 12 months after your final activity. For statutory or regulatory purposes, certain data may be held beyond this period as required.  

User Rights and Controls  

You maintain full authority over your data. You may:  

• Access or correct your data  
• Request data removal unless legally restricted  
• Opt out of promotional communications  
• Manage cookie settings through your browser  

Minors’ Data Protection  

Our offerings are strictly for individuals who have attained the age of 18 or more. We do not knowingly collect or store information from minors. If any such data comes to our attention, it will be instantly removed.  

Third-Party Links  

External links like payment gateway or financial service providers may be integrated on our platform. We are not accountable for their privacy procedures. It is recommended to review their privacy policies.   

Policy Updates  

Updates to this Privacy Policy may occur from time to time, and such revisions will be published here. Continued use of our platform following any updates will signify your consent to those changes.  

User Consent  

By continuing to use our site and its services, you agree to the data practices outlined in this Privacy Policy.  

Contact Information  

If you have questions or concerns about our Privacy Policy or data practices, please contact us at: signavioinnovationpvtltd@gmail.com, signavioinnovationauthorizes@gmail.com