We warmly welcome you to Violetglow, a platform thoughtfully developed and presented by Signavio Innovation Private Limited. This space is your trusted destination for handpicked fashion collections, with our firm commitment to data protection and the responsible use of your information.  

In this policy, the words “we,” “us,” and “our” denote Signavio Innovation Private Limited, while “you,” “your,” and “users” refer to all individuals engaging with Violetglow. By choosing to continue using our services,   

Agreement to Terms  

By using or purchasing through Violetglow, you signify your agreement with the stated terms. Signavio Innovation Private Limited holds the right to revise these conditions at any time without advance notice. Continued activity on the platform after updates will be considered acceptance of the modified terms. If you are unwilling to accept them, please discontinue your use of the site.  

Eligibility Criteria  

To utilize our services and shop on the platform, the following must apply:  

• You must either be at least 18 years of age or browsing under the supervision of a parent or legal guardian.  
• You must possess legal capacity as per applicable law to enter into enforceable agreements.  
• We reserve the right to restrict access, suspend accounts, or cancel transactions if these conditions are not met or violated.  

Creating an Account  

Some features may require account creation. By registering, you confirm that you will:  

• Provide truthful, up-to-date, and complete registration details.  
• Maintain the confidentiality of your credentials.  
• Inform us promptly if there is any unauthorized access to your account.  

 We disclaim liability for any loss caused by unauthorized access due to the mishandling of your login information.  

Your Role as a User  

As a user, you consent to:  

• Use this site solely for lawful, individual, and non-commercial purposes.  
• Avoid any activities that disrupt or compromise the functionality or safety of the platform.  
• Not seek unauthorized entry into other user profiles or backend systems.  
• Refrain from sharing or uploading offensive, illegal, or inappropriate materials.  
• Avoid placing inaccurate, deceptive, or fabricated orders.  

Violating any of these responsibilities could lead to account deactivation or permanent removal.  

Products: Description and Stock  

We strive to represent product details, pricing, and availability accurately. However:  

• Due to monitor or lighting variances, images might slightly vary from the real item.  
• We do not guarantee that all products shown are available at all times.  
• Product quantities may be restricted, and we reserve the right to discontinue any listing.  

In the event of inconsistencies or stock limitations, we may cancel the affected orders.  

Ordering and Payments  

Prices of products may be modified at any point without giving prior notice. In case of any discovered pricing or content errors, we reserve the right to cancel the concerned orders, even if a payment has been processed or a confirmation has been provided.  

All purchases must be paid through approved payment modes offered during checkout, including credit/debit cards, UPI, internet banking, and digital wallets. We rely on trusted third-party payment gateways to protect your financial details. We do not store or access sensitive data like card credentials.  

When placing an order, you confirm the accuracy of billing details and that you are legally authorized to use the provided information. Every order goes through a verification check, and we may hold or cancel orders found to have suspicious or fraudulent activity.  

Upon order placement, a confirmation message will be sent to the email address entered during checkout. This email serves as an acknowledgment of your order, not as final approval, which occurs after successful verification and processing for delivery.  

Ownership and Intellectual Property  

All content on this platform—logos, visual design, photos, written material, layout, and code—is protected under applicable intellectual property rights and is either owned by Violetglow or licensed to us.    
You are not allowed to reproduce, distribute, edit, or republish any part of this site for business or public use without our express written consent. Unauthorized use may attract legal consequences.  

Content Usage Policy  

You are allowed to download or print items solely for your own personal use. Any unauthorized commercial exploitation of materials from the website is not allowed. All content is exclusively meant for personal, non-commercial use.  

Restricted Activities  

You agree not to engage in any of the following violations:  

• Uploading malicious software or viruses.  
• Tampering with the performance of the website.  
• Using bots, scripts, or automation tools to scrape or retrieve content.  
• Falsifying or misusing user data.  
• Posting content that is abusive, defamatory, or offensive.  
• Breaching any laws or regulations applicable in your jurisdiction.  

Engaging in such conduct may result in legal action or removal from our platform.  

Privacy Policy Inclusion  

Your activity on this platform is also subject to our Privacy Policy, which details our practices concerning data collection, usage, and protection. Please take a moment to read it and understand how your information is handled.  

Limitation of Our Liability  

As permitted to the maximum extent by law, Violetglow assumes no liability for any indirect, incidental, or consequential damages stemming from your use of, or inability to use, our website or products, even if we were made aware in advance of the likelihood of such damages.  

Your Indemnity Agreement  

By using our platform, you agree to indemnify Violetglow, along with our affiliates, officers, and team, from any claims, losses, or liabilities arising from your breach of these terms or misuse of our services.  

Disclaimer of Service Guarantees  

The website and all included content are provided on an “as is” and “as available” basis. We do not promise uninterrupted service, error-free operation, or guaranteed security, and we disclaim all implied warranties.  

Uncontrollable Events Clause (Force Majeure)  

We are not responsible for delays or failures in performance resulting from causes outside our control. This includes natural calamities, strikes, war, pandemics, or disruptions to communication or technology infrastructure.  

Applicable Law and Jurisdiction  

These terms are governed by the laws of India. All legal matters will be handled under the jurisdiction of the courts within India exclusively.  

Conflict and Dispute Handling  

Our goal is to resolve disputes quickly and constructively. Should any conflict related to our services arise, we encourage users to first reach out to our support team at signavioinnovationpvtltd@gmail.com, signavioinnovationauthorizes@gmail.com. We are committed to addressing concerns through informal channels before escalating further.    

By continuing to use our services, you accept this method of conflict resolution as a condition of your engagement.  

Account Suspension or Termination  

At our sole discretion, we may restrict, suspend, or permanently terminate your access to the website if we believe you have violated our Terms and Conditions or acted in a manner we find disruptive or unsuitable.  

Updates to These Terms  

We may occasionally update these Terms and Conditions, and by continuing to access the site afterward, you acknowledge and accept the revised version.  

Reach Out to Us  

If you have questions, concerns, or wish to provide feedback about our Terms and Conditions, please get in touch at: signavioinnovationpvtltd@gmail.com, signavioinnovationauthorizes@gmail.com